Terms & Conditions Studio MANN
1. Introduction
1.1 By booking a class, you automatically agree to the below Terms & Conditions.
1.2 These Terms and Conditions govern the use of Studio MANN ("the Studio"), a private pilates business, and all services provided by the studio. By accessing or using our services, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.
2. Services Offered
The Studio offers private pilates sessions, group classes, workshops, and any additional services as specified on our website or as agreed upon between the Studio and the client.
3. Client Responsibilities
3.1 Eligibility: By using our services, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
3.2 Health and Safety: It is the client's responsibility to disclose any health conditions, injuries, or physical limitations that may affect their ability to participate in the pilates sessions. The Studio reserves the right to refuse services if it is deemed unsafe for the client to participate.
3.3 Personal Belongings: Clients are responsible for their personal belongings brought to the Studio. The Studio is not liable for any loss, damage, or theft of personal items.
4. Booking and Cancellations
4.1 Booking: Clients must book sessions in advance through our designated booking system.
Availability is subject to scheduling and instructor availability.
4.2 Cancellations:
Studio MANN offers small classes and books & pays studio spaces in advance consequently a 24-hour cancellation policy is in place. To prevent loss of class credit, a group class booking must be canceled at least 24 hours before class start time. If the class is canceled 24 hours or more before class start time, class credit will be returned to your account. If the class is cancelled less than 24 hours before class start time, class credit will be forfeited. This is for ANY cancellation reason including, but not limited to, sickness, injury, traffic and transportation issues.
4.3 Cancelled by Studio MANN:
Last minute cancellations by studio MANN (later then 24 hours prior to class ) will be fully refunded.
4.4 Packages: Class Packages are valid as described on the website (https://www.studio-mann.com/details).
5. Liability and Waiver
5.1 Assumption of Risk: Clients acknowledge that participating in pilates sessions carries inherent risks. The client voluntarily assumes all risks associated with the activities and releases the studio, its instructors, and employees from any liability for injuries or damages that may arise.
5.2 Health and Medical Conditions: Clients confirm that they are physically fit and have no medical condition that would prevent their participation in pilates sessions. Clients agree to consult with a healthcare professional prior to engaging in any physical activity if they have any concerns or medical conditions.
6. Intellectual Property
The Studio retains all intellectual property rights to any materials, videos, or content provided during the sessions. Clients may not reproduce, distribute, or use any Studio materials without prior written permission.
7. Privacy Policy
The Studio respects the privacy of its clients. Your personally identifiable information is kept secure. Studio MANN will never sell trade, rent, exchange, or otherwise share your personal information with any other person, company, or organisation.
8. Modifications and Termination
The Studio reserves the right to modify or terminate any services, prices, or these Terms and Conditions at any time. Clients will be notified of any changes in advance. Continued use of our services after the changes have been implemented constitutes acceptance of the revised Terms and Conditions.
9. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with English law and the parties hereby agree to submit to the exclusive jurisdiction of the English courts.
10. Acknowledgements
You acknowledge and agree that:
10.1 You are in a suitable physical condition to participate in classes.
10.2 You are not suffering from any physical conditions which may be exacerbated by participation in classes.
10.3 You will disclose all known pre-existing physical conditions to Studio MANN Pilates team before participating in classes.
10.4 Participating in physical exercise in connection with classes may increase the risk that you suffer physical injury or harm, and you assume and accept liability for such risk, injury and harm entirely;
10.5 You have not relied on any warranty, representation, or statement, whether oral or written, made by studio MANN or any of its employees relating to or in connection with the subject matter of these terms and conditions.
11 Class Attendance
11.1 If you are more than 5 minutes late to class, you may not be able to attend the class. This is due to consideration of the trainer, other clients, and the importance of warm-up. This decision will be at the discretion of the studio MANN trainer.
11.2 Studio MANN trainers reserve the right to restrict clients to certain classes or exercises in view of best practices & safety for the client. We also reserve the right to refuse client participation in classes who require medical clearance to exercise and do not provide appropriate supporting documentation.
12 Pregnancy
At all times for your own safety it is mandatory to inform the teacher about a pregnancy, so you can receive the proper modifications for certain exercises.
After being 16 plus weeks pregnant, clients are not permitted to take group classes.
13 Extension & Refund Policy
We do not offer any refunds or extensions to any packs/sessions unless required by law, or in special circumstances regarding a medical condition arising, with medical certification from a qualified and practicing medical health practitioner being provided to Studio MANN by email: info@studio-mann.com.
Once off exemptions may be granted at the discretion of Studio MANN, upon written request via email to info@studiomann.com.
14 Membership Terms
14.1 Studio MANN offers one type of membership (1-month membership). The membership agreement commences once you have paid your first monthly payment.
14.2 Duration: When joining studio MANN on a monthly membership you are agreeing to be a member for the full duration of the membership period; 4 weeks. You have 4 classes to take during these 4 weeks. Your membership will automatically renew at the end of the contract term.
After all direct debits are paid clients can manage their subscriptions using the link sent in each confirmation email.
With the link, you can:
_ View past payments & Update your card on file.
_ Cancel the subscription & Reactivate the subscription.
15 Cancellation Policy
15.1 After cancelling a subscription, clients can still redeem the existing balance on their subscription until what would've been the next renewal date.
15.2 Clients can cancel or reschedule up to 24 hours before the class time.